Ordering a repeat prescription
Order your repeat prescription online at a time that suits you.
Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.
We have a fully computerised system for prescriptions. Patients should have a request slip and this may be dropped in or posted .
Repeat prescriptions are normally issued for one month at a time. This is recommended by our Clinical Commissioning Group. Under some circumstances (eg prolonged abscence from home) up to 3 months may be issued at a time.
To order online you will need a User ID number and password. Please ask at reception if you don't already have one. Our Practice ID Number is 4654
We do not take requests over the phone because of the obvious risk of error.
If your repeat slip is lost, please send your request in writing.
Please allow three (3) working days, or 72 hours, before collection at the surgery and three (3) working days if collecting the prescription from either the Marden or Staplehurst pharmacy.
Patients living more than a mile or 1.6 km from the nearest chemist may collect their drugs from us during normal opening hours.
Please note that patients not registered with us can now phone 111 for a repeat prescription.
Problems ordering your prescription online?
Use the Patient Access Support Centre before you call us.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.