We use cookies to help provide you with the best possible online experience.
By using this site, you agree that we may store and access cookies on your device. Cookie policy.
Cookie settings.
Functional Cookies
Functional Cookies are enabled by default at all times so that we can save your preferences for cookie settings and ensure site works and delivers best experience.
3rd Party Cookies
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.
Keeping this cookie enabled helps us to improve our website.
Our mission
We strive to provide high quality, safe and accessible healthcare where all are treated with kindness, care and compassion.
Your rights and responsibilities
- You will be treated as an individual and will be given courtesy and respect at all time
- You have the right to be treated confidentially
- Respect for religous and cultural beliefs will be honoured
- We will do everything we can to answer the phone promptly and courteously
- You have the right to see your medical records subject to the law (there will be a maximum fee of £50 payable)
- We ask you to respect the rights of our staff. Violent, threatening or abusive behaviour will not be tolerated. We may choose to inform the police and make arrangements to remove offenders from our medical list.
Our values
Respect
- Showing courtesy
- Seeking to understand
- Treating all fairly
- Value each person as a unique individual
- Being especially supportive to the vulnerable
Collaboration
- Relating well within the team
- Valuing the contribution of each team member
- Building a mutually supportive environment
- Co-operating with other teams
- Encouraging responsible involvement by our patients
Integrity
- Speaking and acting truthfully
- Being accountable for our actions
Responsive
- Adapting to change
- Building on achievements
- Developing our services