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Nhs England

Call 111 when it's a concern, but less urgent than 999.

The NHS non-emergency number.

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

 

If you’re Deaf and want to use the phone service, you can use the NHS 111 British Sign Language service available in your country:

You can also call 18001 111 on a textphone.

 

How NHS 111 works

You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

You can ask for a translator if you need one.

Depending on the situation you’ll:

  • find out what local service can help you
  • be connected to a nurse, emergency dentist, pharmacist or GP
  • get a face-to-face appointment if you need one
  • be told how to get any medicine you need
  • get self-care advice
 

Home Visit

If the severity of the medical condition is such that you are unable to travel, then the emergency car will bring the duty doctor to see you at home. It is possible that this doctor will contact you before visiting to check on your medical condition, ensuring a visit is needed and confirm directions.

Be reassured that the 111 service  and the ambulance service  SECAMB work in close cooperation.

Signs of serious illness in children

 

Emergency Chemists

  • Aylesford - Sainsbury’s 01622 701820
  • Larkfield - Tesco 01622 701449
  • Maidstone - Medipharmacy 01622 750785, Morrisons 01622 661750, Link Pharmacy 01622 752990 (not open Sundays)
  • Sevenoaks - Sainsbury’s 01732 469198
  • Tonbridge - East Street Pharmacy 01732 770055
  • Tunbridge Wells - Sainsbury’s 01892 532569
  • Boots pharmacies in major towns are open on Sundays
 

Minor Injuries

Broken arms or lower legs, sprains, cuts, minor burns. Illnesses such as ear, nose and throat infections.

  • Sevenoaks Community Hospital, TN13 3PG 01732 470200. Open 8am-8pm 7 days a week. X-ray 8.45am-5pm Mon-Fri
  • Edenbridge District and War Memorial Hospital, TN8 5DA 01732 863164. Open 8.30am-6.30pm 7 days a week. X-ray 9am-2.30pm Mon-Fri
 

Dental Emergencies

Contact your dentist first. If you don’t have a dentist call 0300 123 4412. Open 8am-4pm Mon-Fri.
Evenings and weekends, phone DentaLine 01634 890300.

 

Confidential Emotional Support 24/7

Mental Health Matters helpline 0800 107 0160 or visit the Kent County Council website

 

Social Services

Offers advice and support so that vulnerable people are not left at risk.
Call 03000 416161.