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Use of AI scribe (Heidi Health)
From 26 October 2026, some of our doctors, nurses and other clinicians may use an AI scribe called Heidi Health during your appointment. An AI scribe is a computer tool that listens to the appointment and helps the clinician write your notes.
We are using it so that your clinician can spend more time looking at and talking with you, and less time typing. We will ask for your permission (consent) every time, before Heidi is used.
Learn more about AI scribe (Heidi Health)
Published: Oct 21, 2026