Contacting Us By Phone

Introducing Andi AI Receptionist

For those who are unable to use the online system, when you call to request an appointment, you will also be given the option to be greeted by Andi, our AI receptionist. Andi will ask you a few short questions about your request, complete the triage form for you and send your answers directly to our clinical team.

• Every request is reviewed by a clinician - nothing is automated end-to-end.
• Patients can still ask speak to a person at any point during the call.
• Andi sounds natural, not robotic - patients are often pleasantly surprised.
• It is especially useful for patients without internet access.

This is to give you better access and reduce phone queues.

Published: Sep 2, 2026