Marden Medical Centre Update April 2021

The surgery door is only open for a  few prearranged appointments  and for collections from dispensary. Please do not attend with queries or to request appointments. Most issues are assessed by phone or video, including the need to be seen in person.

Please observe all infection control measures in the building. Failure to comply without reason will result in us asking you to leave the premises.

COVID TESTING

Everyone without symptoms should get tested every 2 weeks, especially if you're leaving the house for a necessary reason, such as going to work or shopping for essentials. Around 1 in 3 people with COVID-19 have no symptoms, so get tested regularly to make sure you are not unknowingly spreading the virus.

You can book an appointment at any of the 24 sites across Kent.

These sites are in addition to the regional and local testing sites for people who have symptoms.

Symptom-free testing sites are being set up using funding from central government to support local councils and help reduce rates of COVID-19.

https://www.kent.gov.uk/social-care-and-health/health/protect-kent-and-medway/test-and-trace/symptom-free-testing

Further Information

• We are needing to impose new Zero Tolerance policies in the event of abusive or intolerant behaviour toward staff.
• Please collect medication  at  9am to 1 pm or  2 - 6 pm to avoid busiest times.  If you attend outside these  times you may be asked to wait outside or in the car for 10 minutes 
• Do not queue up to get an appointment. Instead, please book an on the day telephone assessment appointment using either:

1. Patient online services from 8.25am onwards or
2. Phone the 01622 831257 from 8.30am onwards

Telephone calls will not be at a specified time but at some point during the course of the day. They are recoded for quality and training purposes

Published: Jan 18, 2021